Credit.com matches consumers with a variety of financial products including credit cards, loans, credit reports and debt help including debt consolidation. Our review of the company is based solely on our interactions with them with regard to debt consolidation and does not reflect on their other product lines.

Debt consolidation offered by Credit.com is typical of programs offered throughout the debt settlement industry. Payments are made to the company rather than to creditors. Over time, funds build up in the clients account to the point that negotiations can be made with creditors to settle for an amount that is generally much less than the actual debt. Most debt consolidation services charge a flat 15% of the total debt that is consolidated in the program. Credit.com, on the other hand, charges 30% of the amount that they are able to save the client. This structure can provide both advantages for them and the consumer because the more debt they can get forgiven the more commission they earn but also the less the consumer pays overall. If they save 50%, the cost is exactly the same as it is with a flat 15% fee. If they save more than that the overall cost is less.

In addition to the percentage of savings commission, there is a $55.00 monthly fee for managing the client’s trust, or escrow, account.

Debt settlement program progress can be monitored online using the secure website and customer service is available by both telephone and email. Our experience with Credit.com’s representatives was very positive and they were always helpful and frank.

Credit.com offers some financial and credit counseling information on its website. It includes articles about debt consolidation, the debt collection process and even some do-it-yourself debt reduction information.

To see how Credit.com compares to other highly rated providers, please take a look at our reviews of CareOne, DebtWave Credit Counseling and Coastal Credit Solutions.